Telehealth’s promise of revolutionizing healthcare has waned. Early expectations of cost-saving and improved access have not materialized. In fact, telehealth may even be detrimental to some patients. A recent study found that patients who used telehealth were more likely to be misdiagnosed or undertreated compared to those who saw a doctor in person. Additionally, telehealth can be difficult for older adults and those with low incomes to use. As a result, telehealth is now seen as a complementary tool, rather than a replacement for in-person care.